联系我们
应用名：记次数（Android 桌面名） / CardTally（iOS 与英文）
包名：com.xmnk.jicishu
xmbin@hopaheal.com
工作日 24–48 小时内回复。请在邮件里写明：系统（Android / iOS）、系统版本、应用版本（设置页底部），以及问题截图。应用完全离线，我们看不到你手机里的数据，只能根据你提供的信息排查。
常见问题
数据会不会上传？需要账号吗？
不会，也不需要。记次数是纯离线应用，没有联网权限，没有账号。卡片、流水、照片都只存在本机。
换手机或重装后数据怎么找回？
请先在旧设备打开「设置 → 导出备份（JSON）」，把文件发到新手机，再在新设备「设置 → 从备份恢复」。不要只依赖系统云备份。重装前务必先导出。
打卡后次数 / 余额不对怎么办？
打开卡片详情，检查流水日期、次数或金额是否记错，可以编辑或删除那条流水，剩余量会自动重算。也可以用「设置 → 重算所有卡片」按流水重建余额。
收不到到期或次数不足提醒？
请在系统设置里允许记次数发送通知，并在应用「设置」中打开提醒开关。Android 还请关闭对该应用的电池限制；iOS 请允许通知横幅。提醒只在本机触发，不经过服务器。
忘记了应用锁 PIN 怎么办？
PIN 只存在本机，开发者无法重置。若仍能进入系统设置卸载应用，卸载后数据会清空，可重新安装。若有 JSON 备份，重装后可以恢复记账数据（应用锁不会随备份恢复）。
如何切换中文 / English？
打开「设置 → 语言」，可选跟随系统、中文或 English。桌面图标名会随系统语言变为「记次数」或「CardTally」。
如何导出给 Excel / Numbers 分析？
使用「设置 → 导出流水（CSV）」，用系统分享面板存到文件或发到电脑。CSV 带 BOM，Excel 打开中文不会乱码。
误删了卡片或流水？
删除是本机立即生效且不可撤销。若之前导出过 JSON 备份，可以用该备份恢复到导出时的状态。
商店相关链接
Contact
App name: 记次数 (Android launcher, Chinese) / CardTally (iOS and English)
Package ID: com.xmnk.jicishu
xmbin@hopaheal.com
We reply within 24–48 hours on business days. Please include: platform (Android / iOS), OS version, app version (bottom of Settings), and screenshots. The app is fully offline, so we cannot see data on your phone and can only help from what you send us.
FAQ
Is my data uploaded? Do I need an account?
No. CardTally is offline-only: no internet permission and no account. Cards, activity and photos stay on this device.
How do I keep data when I change phones or reinstall?
On the old device go to Settings → Export backup (JSON), send the file to the new phone, then Settings → Restore from backup. Do not rely only on system cloud backup. Export before you uninstall.
A check-in left the wrong remaining uses or balance
Open the card, check the activity date, uses or amount, then edit or delete that row. Remaining amounts recalculate automatically. You can also use Settings → Recalculate all cards.
I am not getting expiry or low-remaining reminders
Allow notifications for CardTally in system settings and turn reminders on in the app Settings. On Android, disable battery restrictions for the app; on iOS, allow banners. Reminders fire locally only, never via a server.
I forgot the app-lock PIN
The PIN exists only on this device; we cannot reset it. Uninstalling the app clears local data. If you have a JSON backup, reinstall and restore your cards (the PIN is not restored from backup).
How do I switch between Chinese and English?
Settings → Language: System, 中文, or English. The launcher name follows the system language: 记次数 or CardTally.
How do I export to Excel / Numbers?
Settings → Export activity (CSV), then share or save the file. The CSV includes a BOM so Chinese text opens correctly in Excel.
I deleted a card or a record by mistake
Deletion is immediate and cannot be undone on device. If you exported a JSON backup earlier, restore that file to return to the export point.
Store links