技术支持

常见问题

1. 1. 为什么没有收到提醒？

   请确认：

   • 已在系统设置中允许岁循发送通知；
   • 提醒事项处于启用状态；
   • 提醒日期和时间设置正确；
   • 未开启会阻止通知显示的专注模式或勿扰模式；
   • 系统没有限制岁循的通知权限。
2. 2. 如何停止某个提醒？

   打开岁循，进入对应提醒事项的详情页面，即可暂停、修改或删除该事项。

3. 3. 提醒数据保存在哪里？

   提醒事项、提醒规则和完成记录仅保存在您的设备本地，不会上传至开发者服务器。

4. 4. 卸载应用后可以恢复数据吗？

   当前版本不提供账号和云端同步功能。卸载应用或清除应用数据后，相关记录可能无法恢复。

5. 5. 如何切换语言？

   岁循会根据设备的系统语言自动显示简体中文或英文。您也可以在支持单独设置 App 语言的系统版本中，通过系统设置修改岁循的语言。

联系我们

如果您遇到问题，或希望提交意见和功能建议，请发送电子邮件联系我们：

xmbin@hopaheal.com

邮件中建议包含：

• 设备型号
• 系统版本（Android / iOS）
• 岁循版本号
• 问题描述
• 问题截图（如有）

我们会尽力回复并协助解决问题。

应用信息

Frequently Asked Questions

1. 1. Why didn’t I receive a reminder?

   Please check that:

   • Suixun is allowed to send notifications in system settings;
   • The reminder item is enabled;
   • The reminder date and time are set correctly;
   • Focus Mode, Do Not Disturb, or similar settings are not blocking notifications;
   • The system has not restricted Suixun’s notification permissions.
2. 2. How do I stop a reminder?

   Open Suixun, go to the details page for the reminder item, and pause, edit, or delete it.

3. 3. Where is reminder data stored?

   Reminder items, reminder rules, and completion records are stored only locally on your device and are not uploaded to developer servers.

4. 4. Can I restore data after uninstalling the app?

   The current version does not provide accounts or cloud sync. After uninstalling the app or clearing app data, related records may not be recoverable.

5. 5. How do I change the language?

   Suixun automatically displays Simplified Chinese or English based on your device language. On system versions that support per-app language settings, you can also change Suixun’s language in system settings.

Contact Us

If you run into a problem, or would like to share feedback or feature suggestions, please email us at:

xmbin@hopaheal.com

Please include the following when possible:

• Device model
• System version (Android / iOS)
• Suixun version number
• Problem description
• Screenshots (if available)

We will do our best to reply and help resolve the issue.

App Information